Privacy Policy

References to "our", "us" or "we" within this policy are to AL Fuaad General Trading Co LLC, and our affiliated businesses as described below.

Please read the following information carefully to understand our views and practices regarding your personal data and how we will look after it.
We take your privacy very seriously and we endeavor, where reasonably possible, to follow best practice in protecting your personal data.

Our Facilities and Services

AL Fuaad facilities and services, including those whose details are available as described below, are owned and/ or managed by companies which form part of the same corporate group as AL Fuaad General Trading Co LLC and by other third parties whose details appear alongside the name of the relevant business or, in the case of the entity which owns the relevant business, are available by contacting us at ea.mie@kamfa. In this policy such companies and third parties are referred to as "affiliated businesses". AL Fuaad General Trading Co LLC is a data controller in respect of personal data obtained about you in connection with the use of our facilities and services. If you use our facilities and services, the entity which manages the relevant facility or service ("Country Manager") may also be a data controller in respect of your personal data.
Information We May Collect About You

We may collect and process the following data about you:

• Information including your name, address, telephone number, email address, date of birth and nationality and any other information which may appear in your passport or other piece of formal identification;
• Information that you provide by filling in forms (both online at websites relating to the facilities and services and offline), including, for example, customer satisfaction surveys, sign-up forms to newsletters;
• Information collected over the telephone and through written correspondence (both on and offline) when you make enquiries and when you give us your business card;
• Information about your use of our services and your preferences in this regard;
• Details of purchases you make from us, such as heavy equipment machinery;
• Details of your visits to our websites including traffic data and the resources that you access.

We do not knowingly collect personally identifiable information from individuals under the age of 18 years. If you are under the age of 18, please do not provide your name and address or other contact details or any other personally identifiable information of any kind whatsoever. If you are a parent or guardian of someone under the age of 18 who has provided us information without your knowledge and consent, you may request that we remove this information by contacting us at ea.mie@kamfa

Cookies And ID Numbers
When you visit our websites, you are initially given a "cookie", and your computer is assigned an ID number. A cookie is a commonly used device which stores information placed on a website in a storage place on your own computer. Our cookies do not contain any personally identifying information.

We use cookies to track your computer's usage patterns on our websites, and to enhance your visits to the websites. We also use cookies to collect and maintain aggregate website data (such as the number of visitors to a particular site) which helps us see which areas are popular with our users and which are not. It also enables us to recognize you when you return to our websites and store information about your preferences allowing us to customize our websites according to your individual interests. Among other things, this helps us improve the content and services on our websites and speed up searches.

If you don't like cookies, your web browser includes an option that allows you not to accept them. Rejecting cookies will however make browsing our websites a less enjoyable experience because the websites are not able to recognize you and your preferences for information. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site. The cookie file cannot retrieve information from other cookie files, nor any other information from your computer or personal device.

Once you have visited our websites and accepted our cookies, your ID number is automatically assigned to your computer whenever you surf our websites. Despite the fact that you remain anonymous until you enter personal information in the site, the ID number allows us to log your session, enabling us to better assist you should you need some individualized service or support. Once you enter personal information on a site, we associate your ID number with your contact information so we can recognize you on a future visit. We also use it to keep track of your "hot buttons" (information that appears to be of personal interest to you).

We will never collect and report to third parties (such as advertisers and our creative agencies) aggregate depersonalized or anonymised statistics about our users in terms of numbers, traffic patterns and related site information.

How We Store and Use Your Personal Data
AL Fuaad General Trading Co LLC is a Dubai-based organization. You should note that your data may be transferred to and stored in Dubai as well as in various destinations outside the European Economic Area ("the EEA"), including at the location of the relevant facility or at the location of the owner or manager of the relevant facility. Your data may also be processed by third parties operating outside the EEA who supply services to us. Such third parties may be engaged in, among other things, the processing of your reservation and payment details and the provision of other support services. An example of this is our use of a third party in the United States which handles web hosting and emails for us and another example is an entity in the United States which conducts market research. In submitting your data and using our facilities and services, you are consenting to your data being used in the manner set out herein in countries which may not have data protection laws.

If you submit your resume through our website, we use your personal data only in considering your application for employment. The information you provide will not be given to any third parties.

All information you provide to us is stored on our secure servers.

Your data will be stored in a form that allows your identification for a period no longer than is necessary for the purposes for which they have been obtained and processed.

How We Use Your Personal Data

We may use information collected about you in the following ways:

Marketing Communications
We may use your data in order to communicate with you about our products and services and those of specially selected third parties. However, if you are a new customer, you will be able to choose whether or not to receive such communications when you first provide us with your personal data. When we send marketing communications to you by email or mobile (SMS), you will also be given an opportunity to unsubscribe from such communications. You may also opt out of receiving marketing communications from us at any time by informing us at the following email address: moc.daaufla@rafza

Disclosure of your Data

Affiliated businesses
We may share information amongst our affiliated businesses, as described above. Such affiliated businesses (including the owner of the relevant facility or service, as described above) may use and disclose your information for the same purposes and in the same manner in which AL Fuaad General Trading Co LLC may use and disclose your information, as described in this policy.

Legal Purposes
We may collect, use or disclose your data if permitted by law or required to do so by law or where we believe such action is necessary in order to protect or defend us or other third parties against error, negligence, breach of contract, theft, fraud and other illegal or harmful activity and to comply with our audit and security requirements (which may include the completion of incident reports containing your data).

Personal Data Relating To Third Parties
Please ensure that any data you supply to us which relates to third parties is provided to us with their consent and knowledge of our proposed uses of their data.

Third Party Links
The AL Fuaad Group's websites may from time to time provide links to or from third party websites or resources for you to access at your sole discretion. Please note that any such third party website or resource may collect and use your personal data in a different manner to us. We do not endorse or accept any liability for the data collection practices, privacy policies or the content of any website linked from the AL Fuaad Group's websites or which links to them. You should contact the owner or operator of any such website directly if you wish to enquire about their privacy practices and policies, before providing your personal data to them.

Your Rights
You may exercise your right of access, rectification and removal of your personal data by contacting us at moc.daaufla@rafza
Nominated Representative

For data protection purposes:
• Our representative is Azfar Naim, Information Systems Manager. At the time of publication, he can be contacted at moc.daaufla@rafza;
Corporate And Contact Details For Data Controllers

AL Fuaad General Trading Co LLC is a limited liability company incorporated in Dubai, United Arab Emirates, with commercial registration number 206429, share capital Dhs. 300,000 fully paid up. Address is Nadd Al Hamar, PO Box 20180, Dubai, United Arab Emirates.

Changes To Privacy Policy
We reserve the right to update this privacy policy from time to time as we expand our services and products, or to endeavour, where reasonably possible, to comply with applicable legislation. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.

This privacy policy was last updated on July 15 2011.